FAQ

FAQ

📦 Shipping & Delivery

How long does shipping take?
Standard domestic orders ship within 3–7 business days. International orders may take 7–20 business days. All orders include tracking.

Do you offer free shipping?
We occasionally run free shipping promotions. Outside of promotions, we offer fast, reliable shipping at a modest flat rate.

Do you ship internationally?
Yes! We ship worldwide. Rates are shown at checkout.

🧤 Products & Quality

What material are your pajamas made of?
Our sets are made from smooth, soft satin fabric — lightweight, breathable, and gentle on skin, perfect for comfortable sleep or lounging.

How should I care for my satin pajamas?
Hand wash or machine wash on a gentle cycle in cold water. Do not wring or tumble dry — hang to dry and avoid direct high heat to keep the satin smooth and shiny.

What sizes are available?
We offer a range of sizes from S to 2XL. Please check the size chart on each product page for exact measurements.

Will the color/print match exactly what I see online?
We do our best to represent colors accurately, but slight variations may occur due to screen settings and lighting.

↩️ Returns & Exchanges

What is your return policy?
We accept returns and exchanges within 14 days of delivery for unworn, unwashed items with original tags attached. Please contact us to start a return.

What if my item arrives damaged or defective?
Contact us within 7 days of delivery with photos of the issue, and we'll arrange a free replacement or refund.

💳 Payment

What payment methods do you accept?
We accept Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, and Shop Pay.

Is my payment information secure?
Yes. All payments are processed securely through Shopify Payments with SSL encryption.

Still have questions? Contact us — we're happy to help!